NOTE: Please unplug all devices before installing. You should have administrative rights to your computer.
After installation of Sansa Firmware Updater
- Some Sansa players needs to be in MSC mode before plugging it in.
- Plug in your Sansa player and it will automatically check for updates.
Devices supported:
e200
e200R
c200
m200
express
NOTE: For e200R (Rhapsody), please read instructions for more info.
Firmware Notes:
Latest e200 firmware versions:
Added languages and support for various accessories for your Sansa e200 MP3 player.
01.02.18A
01.02.18E
01.02.18F
01.02.18J
01.02.20P
Latest c200 firmware versions:
01.01.00P*
01.01.00E
01.01.00F
* "A" versions of firmware updates to "P"
Note: Letter at the end connotes the region of the device.
System Requirements: Windows XP, Windows Vista
Common questions about the Sansa Updater
Q: What does the Sansa Firmware Updater do?
A: The Sansa Updater is an application that checks for the latest firmware updates then downloads and installs the firmware to your Sansa device. The Sansa Updater is NOT a firmware.
Q: Why do I need to install the Sansa Firmware Updater to download "firmwares"?
A: Once you install the Sansa Updater, you don''''''''t have to worry about which firmware to download for your device. Sansa Updater downloads and installs the right firmware for your Sansa device.
Q: Do I need to install the Sansa Firmware Updater everytime there''''''''s a new firmware?
A: No, once the Sansa Firmware Updater is installed, future firmware updates are done by just plugging in your device.
Q: Which Sansa players is the Sansa Updater compatible with?
A: The express, e200, e200R, c200 series
Q: Should I "Open","Run" or "Save" when I click on "Download Sansa Firmware Updater"?
A: "Open" and "Run" would automatically start installing the software,. "Save" would save it to your computer and you can run it in the future. We suggest you "Open" or "Run" the installer.
Q: How to change to MSC mode:
A: On your Sansa device, press "menu" and go to "Settings" then "USB" choose "MSC"
Q: How to check for firmware version?:
A: On your Sansa device, go to "Settings" then "Info"/ "System Info". For m200, press "menu" then "Information".
Suggestions and comments regarding the SansaUpdater:
Email us at sansaupdater@sandisk.com with the following information:
1) Sansa device model
2) Firmware version on your device
3) What computer OS you''''''''ve installed the SansaUpdater
4) Problem you''''re experiencing
For firmware specific and all other questions:Email support@sandisk.com